School-links Support

Getting Started with School-links 5

• How to Login
• How to change your username and password
• How to edit your contact information
• How to access a School-links feature
• Selecting the appropriate School-links feature for a communication

Emergency Alerts 6

• When to use ‘Emergency Alerts’?
• How to access Emergency Alerts
• How to create an Emergency Alert
• How to send an Emergency Alert
• How to access a Delivery Report

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Attendance Management 8

• What is Early Notification?
• How to use Early Notification from within a Student Management System
• How to edit the Early Notification template message
• How to write an EN text message template
• How to write an EN email message template

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Event Management 6

• When to use ‘Event Management’
• How to access ‘Event Management’
• How to create an event
• How to send the event notification
• How to edit or delete an event

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Parent Interviews 1

• Getting Started with Parent Interviews

News and Newsletter Publication 12

• When to use the News Centre
• Creating a news item
• Adding an attachment (e.g. newsletter)
• Broadcasting and publishing news
• Editing a news item

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Group Management 7

• Types of groups
• Creating a Dynamic Group
• Creating a group manually
• Deriving another group from an existing group
• Letting the school community self-manage groups

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General Administration 1

• CSV Upload API

Download the Training Modules as a pdf 1

• PDF version of the online training modules

Messages Centre 1

• School-links Messages integration with Facebook

edge Attendance Management Training Module 4

• Setting up and managing the EN Text Recipient
• How to mark the unexplained absences
• Sending the EN Text
• Checking responses

Logging In, Accounts and Passwords 4

• I've forgotten my password - how do I reset it?
• How do I log in?
• How do I change my username and password?
• How do I change my contact information?

What School-links tool does what job? 6

• Where can I find all the School-links tools?
• How do I know when to use the different School-links tools? Use our useful table.
• When do I use Emergency Alerts?
• When do I use Messaging?
• When do I use News Centre?

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Emergency Text Alerts 9

• When do I use Emergency Alerts?
• Where do I find Emergency Alerts?
• How do I create an Emergency Alert?
• Why hasn't my Emergency Alert gone out?
• Where do I find the Delivery Reports?

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Attendance Management 7

• What does EN or early notification mean?
• How do I find out how to use EN in my SMS?
• Can I change the EN message that goes out?
• How can I see the attendance reports?
• How can I get more caregivers to reply to our EN messages?

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Events Centre 6

• When do I use the Events Centre?
• Where do I find the Events Centre?
• How do I create an event?
• Why isn't my event sending?
• How can I edit or delete my event?

View all 6

Parent Interviews 1

• Parent Interviews Training Manual

News Centre 10

• How do I know when to use the News Centre and when to use Messaging?
• How do I create a news item or send a newsletter?
• How do I add an attachment such as our school newsletter?
• What is the difference between broadcasting and publishing?
• Why did my news item/newsletter not go out?

View all 10

Messaging (groups) 7

• When do I use Messaging?
• How do I send a message to a group?
• How do I add an attachment to a group message?
• Why don't I have any groups?
• How do I select my target groups?

View all 7

Groups 8

• What different ways are there to set up groups?
• How do I automatically create a student year level group or a classroom group etc?
• Why are there no parents in the group that I created?
• How do I manually create a group such as a rugby club or the PTA?
• How do I create a group of Year Level, Classroom or Rugby Club parents?

View all 8

General Administration 0