For schools actively managing students with attendance issues and using School-links for their Early Notification we offer a very useful tool. When it’s time to look at the communications with caregivers regarding the student’s attendance many of the Student Management Systems (SMS') don’t provide the information you need.
Using our ‘EN Student Report’ under ‘Absences’ you can get a printable report of every instance of an EN message to the Caregiver(s) for the selected timeframe. It will show you the student’s name, the date and time of the initial transmission, the recipient’s name and phone number/email address, any replies and the date and time of the reply. Not only can patterns be readily discerned, e.g. absent every Thursday, but the times of messages and replies are available.
Accessing EN Student Reports:
- Sign in to School-links and click on Absences
- Select EN Student Report from the menu on the right to access a form to complete to search for a student
- Enter the student’s name
- Partial searches will work, e.g. "sam" will find "Samuel" and "Samantha", but you may need to experiment with the name and spelling to get the correct student, as your SMS may be sending us the preferred name, or the legal name depending on your SMS settings.
- Select a time frame
- Note: to include batches sent on the day of the search you need to change the Search ‘Date To’ to tomorrow’s date
- Click Search
You can see the batch number, when it was sent, student’s name, caregiver’s name (Sent to), phone number/email address, and any reply. You can then use the Print function in your Internet browser to print this information, or highlight, copy, and paste into a document.
Helpful trick
Call the listed Caregiver’s phone number prior to your meeting to confirm that it is in fact a current number for them. Some people may have changed their number without telling you, or simply deny it’s their number even though it is.