Emergency Text Alerts

When do I use Emergency Alerts?
See: When to use Emergency Alerts
Tue, 3 May, 2016 at 12:12 PM
Where do I find Emergency Alerts?
See How to access Emergency Alerts
Tue, 3 May, 2016 at 12:13 PM
How do I create an Emergency Alert?
See: How to create an Emergency Alert
Tue, 3 May, 2016 at 12:14 PM
Why hasn't my Emergency Alert gone out?
After creating your alert you must click on 'Broadcast Now'. See How to send an Emergency Alert
Tue, 3 May, 2016 at 12:16 PM
Where do I find the Delivery Reports?
See Accessing the Delivery Reports
Tue, 3 May, 2016 at 12:17 PM
How do I ensure that parents know the message is real?
We recommend using the school name or a short code at the beginning of every text message. You may also want it to be standard procedure to use 'DO NO...
Tue, 3 May, 2016 at 12:20 PM
What happens if parents text me back with questions and issues?
The replies will be collated in the delivery reports. See Accessing a Delivery Report
Tue, 3 May, 2016 at 12:23 PM
The responses just show mobile numbers - how can I find out who they are?
See How to identify a user from a delivery report
Tue, 3 May, 2016 at 12:18 PM
How do I avoid parents texting me back with messages?
It could be standard procedure to use 'DO NOT REPLY' if you have enough characters remaining. See How to create an Emergency Alert ...
Tue, 3 May, 2016 at 12:21 PM